Shipping Policy
JJ-Lipo batteries stock majority of batteries in fulfilment centres (warehouses) located in USA If the battery you ordered is out of stock at any of our warehouse, we will have to ship from our main factory in china which will take 7-14 days. The Shipping time frame below are provided to us by the delivery couriers we use. Shipping times can change and that is normal, this usually occurs when there is flood or restrictions that courier companies face or experience. Please be patient when there’s delays in delivery, we try by all means to avoid this but this is out of our control. Contact us when there’s delay in delivery.
Processing time: The processing time before shipment is usually 3-4days. Majority of these batteries are shipped from USA warehouse. However if the battery you ordered is out of stock from our fulfilment centres it will be shipped from our factory in china which may take 7-14days
Shipping from USA warehouse, We use UPS, USPS
Shipping to Europe warehouse, We use DHL , DPD, GLS and Europe post.
Shipping to AU, We use AU post and fastway/
shipping to UK, We use hermes, Yodel
Shipping to RU, We use CDEK, RU post, CSE.
Free shipping worldwide: We offer free delivery worldwide and the shipping time frame is below.
Location |
Shipping time frame |
USA |
5-7 days |
Australia |
5-7days |
Canada |
5-7days |
Russia |
5-7days |
Uk |
5-7days |
Rest of the world |
4-6 weeks |
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Contact Us
Email: sales@jjlipobatteries.com
Phone: +61 132 293 121