Shipping Policy

At Youme Batteries, we stock majority of batteries in fulfilment centres (warehouses) located in  USA, Canada, Australia, UK and Russia. If the battery you ordered is out of stock at any of our warehouse, we will have to ship from our main factory in china which will take 3-4 weeks. The Shipping time frame below are provided to us by the delivery couriers we use. Shipping times can change and that is normal, this usually occurs when there is flood or restrictions that courier companies face or experience. Please be patient when there’s delays in delivery, we try by all means to avoid this but this is out of our control. Contact us when there’s delay in delivery.

Processing time: The processing time before shipment is usually 3-4days. Majority of these batteries are shipped from fulfilment centres in USA, Canada, Australia, Russia and UK. However if the battery you ordered is out of stock from one of our fulfilment centres it will be shipped from our factory in china which may take 3-4 weeks. 

 

Shipping from USA warehouse, We use UPS, USPS

Shipping from Europe warehouse, We use DHL , DPD, GLS and Europe post.

Shipping from AU, We use AU post and fastway/

shipping from UK, We use hermes, Yodel

Shipping from RU, We use CDEK, RU post, CSE.

Free shipping worldwide: We offer free delivery worldwide and the shipping time frame is below.

Location

Shipping time frame

USA 

5-7 days 

Australia

5-7days 

Canada 

5-7days 

Russia 

5-7days 

Uk 

5-7days

Rest of the world 

4-6 weeks 



Parts 

Due to our parts for being located in China, all our shipping for parts will be 15- 20 days.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

 

Contact Us

Email: sales@youmebatteries.com

Phone: +61 132 293 121